We've grown from a startup to a thought leader in our industries.
OSM's goal is to develop a company that people can call home. We continually improve our benefits and programs and push forward to reward those that work hard for us.
Below you will find the jobs that are available, please apply and we hope to talk with you soon.
Think of the best sales job you will ever have: fantastic training, a book of business, ongoing managerial support, leads provided, a product that sells itself and is the hands-down leader in its industry and a competitive base salary… what more could you ask for? How about uncapped commission? If you are a highly motivated, fearless and goal-oriented sales rep, who is looking for a great opportunity to grow your professional career, we want to hear from you!
The Territory Sales Manager position represents the core of OSM’s growth and success. This candidate will represent the OSM brand with a high-level of professionalism and polish and will be a key contributor to the sales growth of OSM with Fortune 500 companies in the U.S. and in Canada.
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The Director of Operations (DOP) will be responsible for overseeing the day-to-day operations of a Social Media Management and Marketing company through multiple departments while working with department heads and reporting directly to the CEO. Establishing and meeting departmental goals, consistent follow-up and communication, appropriate problem solving and escalation, development of support procedures, adequate staffing levels for production coverage, and timely resolution of requests to exceed or meet established client metrics and Service Level Agreements (SLAs). The DOP will also build and manage the content moderation team through an aggressive ramp and ultimately drive the development of a climate of superior service and high-performing, goal-oriented staff. Salary and benefits are competitive and commensurate on experience and education.
A successful DOP will lead by example, mentor employees, and delegate tasks in a diplomatic manner. They will be decisive, demonstrate loyalty to the staff and business needs equally, and help others succeed. They will serve as a coach and mentor, establish trust, and build rapport in the department and throughout the company. They will be able to see the big picture without losing sight of the details or the people who manage them. Based on prior experience at various levels in a fast-paced contact center environment, the candidate will be an expert in the area of customer service and problem-solving. They will comfortably communicate across all levels of the organization, convey needs clearly, and negotiate through amicable solutions.